This company is San Antonio’s leader of what customer service is all about and how to make a great impression EVERY time! Not only did receptionist Gabby take ownership of my issue and show sincere concern for my situation, she even called the next day to ask how my hot water was and wanted to make sure everything was working. These actions established strong credibility for this company.
Chris was the gentleman’s who performed the high-quality work. Not only did he do outstanding work, but he educated me on the situation, and provided tips on keeping my water heater properly maintained throughout the year. Without a doubt, this is the gentleman I want working on my unit every time!
Results are positive…Murray plumbing took a same day call, got my water heater working again within 5 hours of the call, and treated me like my issue was the most important of the day. That is true service and I thank them very much!